The Florida Festivals and Events Association's mission is to promote and strengthen the festival, event and fair industry in Florida through education, networking, dissemination of information, and the cultivation of high standards for the industry.
SINCE 1994, the Florida Festivals and Events Association, Inc. (FFEA) has grown to more than 415 members strong and collectively represents 750 events throughout the state of Florida. FFEA has hosted more than 3,300 event organizers, vendors, speakers and sponsors at its annual convention and trade shows. In addition, FFEA has presented nearly 1,000 awards recognizing the creative and technical innovations
of its members.
Highlight of an Educational Sessions at this Year’s Convention and Trade Show
Friday, August 7th
"THE PLAY'S THE THING" (William Shakespeare)
"BUT IT'S NOT THE ONLY THING" (Michael Kilgore)
Presenter: Michael Kilgore, Vice President of Marketing and Customer Experiences, Tampa Bay Performing Arts Center (TBPAC), Tampa, FL
Everything affects your patrons' impressions of you and your venue or event. It starts with a response to your advertising and runs through every interaction from website to telephone operator to parking to volunteers. How your customers feel about all of that is ultimately how they will feel about you (and themselves!). And whatever they feel, they have unprecedented ways of sharing their feelings with others. Learn how experiential marketing can be good for business and peace of mind. It's not just customer service anymore; it's a business model and a way of life.
Exhibitor Highlight
Lightning Radio, Inc.
Motorola two-way radio and Nextel rentals., for onsite and citywide communications. We are a full line Motorola Dealer offering Sales, Rentals and Service.
www.lightningradio.net
Look who is attending the FFEA Convention and Trade Show!
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